Customer Credit Amendment with Oracle EBS Integration
Digital transformation of the customer credit amendment process using SharePoint, enabling online submission, approval, and automated credit updates in Oracle EBS ERP.
Client Overview
A UAE-based property management company managing commercial and residential properties across multiple emirates.
Technical Stack
Industry
Real Estate
Region
UAE (Abu Dhabi, Dubai, Sharjah, Ras Al Khaimah)
Project-size
Non-Disclosable
Company size
Large scale company
Implementation Highlights
Auto-population of customer data from Oracle; end-to-end approval workflow; automated update of credit limits and payment terms in ERP; support for complex customer branch and bank structures.
Challenges & Solutions
Manual credit amendment requests led to delays, data inconsistencies, and compliance risks.
Solution: Implemented a SharePoint and Nintex-based digital workflow tightly integrated with Oracle EBS to ensure accuracy and controlled updates.
1000+ Projects Experienced
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8+
Years of Business
Experience
100+
Happy
Customers
15+
Countries with
Happy Customers
100+
Agile enabled
employees
Results & Impact
- Reduced turnaround time for credit amendments, improved data accuracy, better compliance with ERP rules, and enhanced transparency across finance and
Key Learnings & Acheivement
- Managing complex ERP data structures requires strong validation and mapping; next steps include audit dashboards and automated alerts for credit limit breaches.
- The solution has been documented and maintained as a structured data library and reference framework, allowing other organizations to review, follow, and replicate the implementation approach. This positions the solution as a proven model, builds trust, and encourages prospective companies to engage with us.
