Adaptive Card–Based Approval and Acknowledgment System
How Iqra Technology built an Adaptive Card-based approval and acknowledgment system for a UAE-based IT consulting company — enabling employees and managers to approve, reject, and acknowledge requests directly within Microsoft Teams using Power Automate.
Client Overview
Hashcron Technologies is a UAE-based IT consulting and software solutions company specializing in Microsoft technologies, Dynamics 365, SharePoint, ERP/CRM solutions, and digital transformation services. The company helps organizations streamline business processes through innovative enterprise applications, cloud solutions, and technology consulting services.
Industry Details
Project Overview
Hashcron Technologies required a streamlined approval and acknowledgment system that allowed managers and employees to act on requests directly within Microsoft Teams — eliminating the need to navigate to separate applications. Using Microsoft Power Automate and Adaptive Cards, the solution delivered actionable approval notifications within Teams, capturing decisions in real time, updating SharePoint records automatically, and sending confirmation responses to all parties.
Client Requirements
- Deliver actionable approval requests to managers as Adaptive Cards within Microsoft Teams.
- Allow managers to approve, reject, or request more information directly from the Teams card.
- Support acknowledgment workflows for policy updates, announcements, and task confirmations.
- Automatically update SharePoint records with the decision and timestamp upon action.
- Send confirmation notifications to the requestor upon approval or rejection.
- Support multi-level approval routing where required.
- Maintain a complete approval history log in SharePoint for audit purposes.
Technologies Used
Challenges & Solutions
Measurable Results
Implementation Highlights
What Our Clients Say
Verified reviews from Clutch.co — rated 4.7/5 across 8 client engagements.
"What stood out most about Iqra Technology was their genuine commitment to delivering quality work and their proactive approach throughout the project. It felt like working with a partner rather than just a vendor."
"Working with Iqra Technology was an excellent experience. They understood our requirements clearly, built the solution, and completed the integration smoothly. The end result has streamlined our operations."
"Iqra Technology played a key role in enhancing our internal digital workplace. The portal is now easy to navigate, visually clean, and aligned with our business needs."
"They performed as promised, communicated regularly, and completed the project on time. All requested data was properly and securely migrated."
"They're flexible and professional. If the company has a tight budget, they're the best company to work with. The team provides good value for money."
"The developer integrated seamlessly into our project, delivering high-quality dashboards that improved decision-making for our clients."
FAQs
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