Salesforce Support Packages for Small Businesses
Salesforce running well shouldn't need a project team.
Built for small teams of 5–30 users who already have Salesforce live and just need someone reliable to keep it clean, answer questions, and fix things fast — without signing up for a full implementation engagement.
Most Salesforce partners are built to sell implementations. We built this specifically for small businesses that already have a working org and just need dependable, pay-as-you-need support behind it.
Made for teams that need help, not another rollout
Most Salesforce partners are built to sell implementations. We built this for small businesses that already have a working org and just need dependable, pay-as-you-need support behind it.
✅ This is a good fit if
- ✓ You already use Salesforce — your org is live, your team is in it daily, and you just need it maintained, tweaked, and troubleshot.
- ✓ You're a lean team — 5 to 30 users, with no in-house admin, or an admin who needs backup for the trickier stuff.
- ✓ You want support on your terms — dependable, pay-as-you-need help without a long-term hire or project commitment.
❌ This probably isn't for you if
- ✕ You need a brand-new Salesforce implementation or complete CRM setup
- ✕ You're planning a large data migration or enterprise rollout
- ✕ You want a full project team rather than ongoing support
Ground-up implementations are scoped separately — explore our Salesforce Implementation Packages →
What's Included in Our Salesforce Support?
Our certified Salesforce consultants can assist across administration, automation, data, and light development.
Choose Your Engagement Model
Prefer flexibility over a fixed package? Choose an engagement model instead — pay hourly as needed, or bring on a consultant part-time or full-time.
Hourly Salesforce Support
Starting fromIdeal if your workload changes month to month and you don't want to commit to a bundle.
Part-Time Dedicated Consultant
Starting fromOne consultant reserved for your org every working day. Good for steady, ongoing admin work without needing a full-time hire.
Full-Time Dedicated Consultant
Starting fromA consultant embedded with your team full-time — treated like an extension of your in-house admin, at a fraction of a full-time hire's cost.
Choose Your Support Package
Prepaid hour bundles valid for 6 months. Use them as you need — a quick fix one week, a bigger cleanup the next. No hour expires until the term ends, and nothing rolls over into a project you didn't ask for.
Starter Support
Growth Support
Premium Support
All packages cover ongoing support only — configuration, fixes, admin tasks, small enhancements and guidance. Ground-up implementations are scoped separately.
From request to resolved, without the back-and-forth
A lightweight process that keeps your Salesforce running smoothly — with clear hours and no surprises.
Raise a request
Email, shared ticket board, or a quick call — whatever's easiest for your team.
We scope the hours
We tell you upfront how many hours it'll take before we start, deducted from your balance.
We fix or build it
Configuration change, bug fix, automation, or report — done inside your Salesforce org.
You get a summary
What changed, why, and how many hours are left on your package — no surprises.
Why Businesses Choose Us for Salesforce Support
Expert help, offshore value, and zero long-term commitment — support that scales with your business.
Before you choose a package
Everything you need to know about our on-demand Salesforce support packages.
Hours are valid through the term of the package. We'll flag your usage well before the term ends so you can plan a top-up or renewal if needed.
These packages are scoped for support on an existing org only. If a request needs a bigger build, we'll tell you upfront and quote it separately — it never eats into your support hours without your sign-off.
You can top up at your package's rate, or switch to hourly support for the overflow — your call.
Growth Support is built exactly for that range. If your requests are usually small and infrequent, Starter can also work — we're happy to help you decide on a quick call.
Prepaid packages are $2,000 for 100 hours, $4,000 for 200 hours, or $5,400 for 300 hours over 6 months. Prefer flexibility? Hourly support starts at $20/hour (min. 42 hrs/month), a part-time dedicated consultant is from $1,260/month, and a full-time dedicated consultant is from $2,100/month.
Reliable Salesforce Support, Whenever You Need It
No implementation projects. No long-term hiring. Just certified Salesforce experts on demand — for small and growing businesses with 15–30 users.
