Automating Backup Verification to Strengthen Endpoint Data Protection
The project automates the Synology backup verification process by removing the need for manual log checks previously done by the IT team. Using RPA, the bot extracts backup logs from Synology portals, identifies PCs with failed or outdated backups, and validates last backup dates, failure status, and device details to ensure accuracy. The data is then consolidated into structured backup status reports, and automated alerts notify the IT team of issues for quick resolution. This improves data protection, reduces manual effort, and prevents critical backup failures from being missed.
Client Overview
The client is an organisation with a centralised IT and infrastructure team responsible for system backups, endpoint security, and data protection. Due to the large number of PCs and backup servers, the organisation required automation to continuously monitor backups and ensure all systems remain protected.
Industry
Investment Management
Region
UAE (Sultanate-wide implementation)
Project-size
Non-Disclosable
Company size
Large Scale Authority (National Government Body)
Implementation Highlights
Automated multi-source file reading: Enabled the bot to read and process both CSV and MSG files, extract relevant data, and consolidate backup information from multiple inputs.
Server link extraction and secure login: Implemented pattern-based extraction of Synology server links from non-uniform MSG files and automated login across multiple backup portals.
Backup data extraction and validation: Retrieved backup logs from Synology, verified last backup dates and failure statuses, and cross-checked device details to identify risky or outdated backups accurately.
Automated reporting and alerts: Generated structured backup status reports and triggered automated alerts, enabling the IT team to address failed or missing backups quickly.
Challenges & Solutions
Handling multiple backup data sources in different file formats (CSV and MSG).
Solution: Developed a bot capable of reading and processing both CSV and MSG files. The automation extracts only the required data and consolidates it into a single structured dataset for reliable backup analysis.
Extracting valid Synology server links from non-uniform MSG files.
Solution: Implemented pattern-based link extraction logic to detect and filter only valid Synology URLs, ensuring accurate server access without manual review.
Navigating multiple Synology backup portals with different layouts and behaviours.
Solution: Designed dynamic selectors and conditional login logic so the bot can adapt to layout variations and maintain stable performance across all portals.
Accurately identifying PCs with failed or outdated backups.
Solution: The automation cross-checks last backup dates, failure status, error logs, and device name/IP mappings to ensure precise detection of systems at risk.
Reducing manual effort in preparing daily backup audit reports.
Solution: Implemented fully automated reporting and daily email alerts, enabling faster IT response while improving audit readiness and operational transparency.
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Years of Business
Experience
100+
Happy
Customers
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Countries with
Happy Customers
100+
Agile enabled
employees
Results & Impact
- Improved operational efficiency: Reduced manual monitoring effort by automating backup verification across all employee PCs.
- Strengthened data protection: Enabled proactive identification of failed or outdated backups, minimizing the risk of data loss.
- Enhanced IT productivity: Freed the IT team from routine backup checks, allowing them to focus on higher-value support and infrastructure tasks.
Key Learnings & Achievements
- Automation is highly effective for repetitive monitoring tasks, especially where continuous backup verification is required across large device environments.
- Standardising multi-file integration (CSV and MSG) is critical, as consistent formatting ensures reliable data extraction and reduces processing errors.
- Backup verification works best with proactive alerting, not reactive checks, enabling IT teams to detect and resolve backup failures before they become business risks.

