How should you choose the right Salesforce consulting partner company

How should you choose the right Salesforce consulting partner company?

Businesses all around the globe are moving towards the digitalization of their business process. Salesforce is the world’s best & No 1 cloud CRM platform. Salesforce provides its services in all industries. A Salesforce Consulting Partner company has very good expertise and understanding of Salesforce CRM and its products. They provide Salesforce implementation, consultation, support, development, integration & data migration services.

It’s very critical for businesses to decide which partner to choose to work on their Salesforce CRM. As business needs a reliable consulting firm that can help them with all of their Salesforce-related needs. Also, they make it possible to implement their visualization in the CRM. Salesforce’s offering of cloud products helps businesses eliminate the maintenance & upgradation cost & resource efforts of legacy systems. Also, with Salesforce no need to worry about hardware or software failure.

A Salesforce consulting partner has the technical skills and experience you require to implement best practices that will help you expand your business. But how do you pick the best Salesforce consulting partner?

With lots of authorized Salesforce consulting partners listed on App Exchange, sometimes it will be difficult to select among the best. which Salesforce consultant will suit your business requirements. Read below tips to look for in a salesforce consulting partner before hiring them:

Top tips for choosing the Salesforce consulting partner:

Budget:
It is an essential part of hiring a Salesforce consulting company and important to discuss the budget from the very beginning of any Salesforce implementation or support project. So you can focus on Salesforce partners that are within your budget. But don’t just decide on a number and select the first partner that falls in that range. As with many things, the most expensive option is not always necessarily the best. Ask partners for recommendations and compare their offerings to choose the best one as per your requirements.

Discuss project idea:
Before choosing the salesforce consulting partner, it’s necessary to clarify the business goals, mission, and vision to make the Salesforce consulting partner understand how the business wants to disrupt the existing processes and operations to bring the expected change to the table. Defining the long-term and short-term goals helps in hiring salesforce consultants that perfectly understand business needs for salesforce solution adoption. An exact understanding not only makes the Salesforce consulting partner selection effective, but the team of certified & experienced salesforce consultants adds value to the solution.

Check Salesforce expertise & certification: One of the other ways to choose a consulting partner is to check if consulting partner has certifications or expertise in the same domain in which you are doing business. Thankfully, Salesforce has done an outstanding job with its certification policies. When you are looking for Salesforce consulting company on an app exchange, checking their certification level is the best technique for figuring out their expertise because the salesforce partnership level is given based on the company’s certified salesforce resource expertise, innovation, degree, success rates, customization, and engagement level. These partnership levels is starting with registered, Silver, Gold, Platinum, and Global Strategic partners. Remember, all certified consulting partners are legit. Therefore look for the one that fits suitable into your budget and requirements.

Approach to solve the problem: When you are looking to work with a Salesforce consulting partner, you must understand the implementation or consulting approach. Look up their website, go through case studies, and know how they approach the problem. Pick a partner who adopts a combined approach with customers and is not fearful of getting creative with them. Ask them specifics like what tools they use, and their understanding of the latest updates in the salesforce platform.

Salesforce Team strength:
Salesforce consulting partners have a team of Salesforce consultants who know how to implement salesforce solutions. You should keep in consideration if the company has a good team strength with experienced salesforce consultants playing different roles. The company when having the proper mix of talent with various expertise ensures quality, and on-time deliverables. You can also ask for team strength up front.

Pricing: Businesses must confirm that they have a clear understanding of the Salesforce consulting partner’s pricing structure. You may ask them questions like:

Do your hourly rates include all charges? i.e no hidden charges

What are the monthly support fees?

What will be the fee structure for the different consultants deployed on the project?

Keep sufficient margins for advance and ensure the overall price fits your budget.

Check reviews and feedback

A Salesforce consulting partner is doing great work if their customers are saying great things about them. There is no greater thing to success than genuine customer feedback. Salesforce AppExchange is a great place to find such reviews on prospective Salesforce consulting partners. Besides reviews, you will also get to know many other important aspects of the company including key people, experience, certifications, areas of expertise, and awards.

Conclusion

Salesforce CRM has a wide range of salesforce solutions that helps businesses grow. When businesses purchase any CRM product, they can choose the best Salesforce consulting partner based on their requirements and based upon the above criteria. Salesforce consulting companies assist businesses in overcoming challenges and avoiding pitfalls, which is a good choice for their technology partners. At the same time, with thousands of options available for salesforce consulting company selection, finding experienced salesforce partners is difficult. To fill the role effectively, you need to hire the right partner with the right experience and skills.