Iqra Technology

❮ Previous Next ❯ 1. Project Overview The Job Application Tracking System is a company-level Salesforce application designed to streamline the end-toend recruitment process. This solution enables the company to manage job positions, candidate applications, interview scheduling, and job offers efficiently. It combines standard Salesforce functionality with custom objects and flows to provide a seamless […]

❮ Previous Next ❯ Automations 1. Create Feedback Record after Case is Closed 1. Set Start Trigger  • Object = Case  • Trigger = A record is created or updated  • Condition: Status Equals Closed 2. Create Feedback Record  • Click + on the canvas → Choose Create Records  • Object = Feedback__c  • Mapping:

❮ Previous Next ❯ 1. Project Overview Why Was This Project Created? Many companies receive customer complaints related to their products or services. Managing these complaints manually leads to delays, errors, and poor customer satisfaction.  This project was created to:  Streamline the process of logging and tracking complaints  Automatically handle urgent cases  Improve communication with